Hearing Health Blog

Man pointing finger at 5 stars

Did you realize that you can help out future patients and your healthcare professional simultaneously just by creating a brief, truthful review online?

Seeing as an increasing number of people count on online reviews in selecting a healthcare practitioner, simply sharing your experiences can persuade someone to finally attain the help they require. And, you can facilitate your hearing care provider to address any problems that could augment the practice—in turn ensuring a positive experience for future patients.

Are you ready to make a difference in people’s lives? Here are four additional reasons you should review your hearing care provider on the web.

1. It’s simple to publish a review online

Numerous hearing care providers have a website with a page dedicated to reviews, and this is the optimum place to begin. Quickly navigate to the website, find the review page, and publish a brief review right on the website—all in less time than it takes to make a cup of coffee.

2. You can help people to finally get the assistance they need

As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in web-based reviews as much as personal recommendations.

Which means 8 out of 10 people will take your review as sincerely as a personalized recommendation. So if you had a pleasant experience, posting a positive online review is without question the best way to get the message out, assisting other people to get the same quality of care.

3. You can help provide a fair picture of the practice

Research shows that people are drastically more likely to post reviews following a bad experience than after a positive one. This creates a negativity bias that can portray the practice in a bad light.

Nobody is perfect—and no practice is either. Regardless of whether the negative reviews are warranted or not, they will likely get posted. And if the positive experiences go unpublished, this will generate a distorted picture. If you are convinced the practice is deserving of a good reputation, you can help them out by writing a positive review.

4. You can help your hearing care provider re-design the patient experience

We believe in honest, respectful reviews, without consideration to whether those reviews are positive or negative. But we also think that attempting to resolve issues privately is the ideal place to start.

If you’ve had an unfavorable experience, it’s almost always best to first contact the practice in private. Often times, the issues can be reconciled whereby both parties are satisfied. However, if the issues were not dealt with to your satisfaction, you may feel that your negative experience must be shared.

If that’s the case, in the name of honesty, you may want to publish respectful recommendations that can help the provider improve the patient experience. This ultimately helps the practice and creates a better experience for potential patients.

The site information is for educational and informational purposes only and does not constitute medical advice. To receive personalized advice or treatment, schedule an appointment.
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